Support

We're a small studio, and support goes straight to the people who build the apps.

What to include

To help us sort things out quickly, it's useful to know:

• Which app you're using, and its version number
• Your iPhone model and iOS version
• What you expected to happen, and what happened instead
• A screenshot, if the problem is something you can see

Purchases and refunds

Purchases in our apps are processed by Apple, not by us — we never see your payment details and cannot issue refunds directly. To request a refund, visit reportaproblem.apple.com and sign in with your Apple Account.

If you've paid for something in an app and it isn't showing up, look for Restore Purchases in the app's settings. If that doesn't resolve it, email us and we'll help.

Feature requests

We keep our apps deliberately focused, but we read every suggestion and plenty of them end up shipping. Tell us what you're trying to do and we'll see what fits.

Reporting a security issue

Security reports are welcome and taken seriously. Email support@orithapps.com with the details; our contact record is published at /.well-known/security.txt.

Privacy questions

Our privacy policy covers this website and our general approach, and each app ships with its own policy covering that app specifically. If anything there is unclear, ask us.